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We aim to pack and ship all orders received before 2.30pm (excluding weekends) and for all orders received after 2.30pm will be dispatched the next working day (If next day is important please contact us as it may still be possible), either by Courier or Royal Mail. Delivery Charges are based on the total value in your Shopping Basket as per the below. The Delivery charge is shown in the Shopping Basket summary, also in the Checkout page and finally on the Secure Payment page. Our town Post Office is now closed from 1pm on Saturdays, due to our small team, we are not always able to get parcels posted in time for it's closure. This means your order will be posted the next working day.
Please note that for some of the larger, more unusual items, we rely on our carefully selected distributors and suppliers to help us fulfill your order. Everything listed on the site has been carefully chosen with stock in mind but from time to time we may have a short delay whilst we work with the supplier to fulfill your order. If this is the case we will adjust the delivery charges accordingly and communicate with you to ensure you know exactly what is going on with your order.
** Scotland & NI - We cannot provide next day delivery for some areas of Scotland And Northern Ireland, our courier service will instead offer a 2 day service, please inquire to find out more about your postcode.
** Saturday Delivery - Saturday Delivery is £12.95. So items ordered on Friday with Next Day Service will arrive Monday, unless ordered after 3pm which will be delivered Tuesday. Please call to arrange Saturday Delivery.
** Mainland Europe. Charges may apply to island/remote destinations like Cyprus, parts of Greece, Malta, Canary Islands etc... Note, we are not able to offer express 96 hour delivery to Bulgaria, Greece, Latvia and Cyprus.
** Rest of world charges may apply to destinations such as Madagascar, Japan, USA, Falkland Islands, etc…
We aim to deliver your order right away! You will normally receive your order to you within 48 hours from receipt of payment. It's our mission to make sure you get your order either before, or at worst, when you expect it.
EUROPEAN SHIPPING (Tracked)
REST OF THE WORLD SHIPPING
** Shipping of Kayaks, boards and other large items can sometimes be tricky. Whilst we try our very best to deliver every product we have to every corner of the world there are sometimes areas that couriers simply will not take large items to. If you feel you may be in one of these areas then please contact us before ordering. If you are in one of these deemed 'external areas' there may be an additional shipping charge. If you order and we cannot deliver at a reasonable cost then we reserve the right to cancel the order and issue a full refund.
Unfortunately due to warranty issues, we are unable to ship RRD equipment to the USA.